Privacy Policy

Last Updated: [Insert Date]

TerraBloom Seeds (“TerraBloom Seeds”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, process, store, protect and disclose information when you visit or interact with our website.

Website: www.terrabloomseeds.com

This Privacy Policy should be read together with our Terms & Conditions, Disclaimer and other applicable policies published on our website.

1. About TerraBloom Seeds

TerraBloom Seeds is engaged in the business of seeds and related agricultural products, information and services.

We are committed to handling personal information responsibly and in accordance with applicable laws and regulations in India.

This Privacy Policy applies to personal information collected through our website, online enquiry forms, communication channels and other website-related interactions.

2. Information We Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide, including:

  • Name
  • Mobile number
  • Email address
  • State
  • District
  • City, village or locality
  • Dealer, distributor or shop name, where applicable
  • Product or seed variety of interest
  • Crop-related information voluntarily provided by you
  • Enquiry or message details
  • Information provided through contact or enquiry forms
  • Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visit
  • Referring website or source
  • General website usage and interaction information

We collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. Information Collected Through Enquiry Forms

When you submit a product enquiry, contact form, dealer enquiry or other form on our website, we may collect the information you provide.

This may include:

  • Name
  • Mobile number
  • Email address
  • State
  • District
  • Village or city
  • Product or seed requirement
  • Crop information, if voluntarily provided
  • Dealer or shop information, where applicable
  • Your message or enquiry

We use this information to understand your requirement and respond appropriately.

4. How We Use Your Information

TerraBloom Seeds may use the information collected through the website for purposes including:

  • Responding to customer enquiries
  • Providing product and seed information
  • Providing information about available seed varieties
  • Understanding farmer, dealer and customer requirements
  • Connecting enquiries with an appropriate TerraBloom Seeds representative, dealer or distributor, where applicable
  • Providing customer support
  • Following up on enquiries
  • Improving our website and digital services
  • Improving customer experience
  • Managing website operations
  • Maintaining website security
  • Detecting and preventing misuse, fraud or unauthorised activity
  • Analysing website traffic and performance
  • Conducting legitimate business and marketing activities
  • Maintaining appropriate business records
  • Complying with applicable laws, rules and regulatory requirements

We will not intentionally use personal information for purposes that are materially different from the purpose for which it was collected, except where permitted or required by applicable law.

5. Consent

Where consent is required under applicable law, we will obtain consent in an appropriate and understandable manner.

You may choose whether to provide information through optional website forms or communication channels.

However, certain information may be necessary for us to respond to a specific enquiry or provide a requested service.

Where processing is based on consent, you may withdraw your consent, subject to applicable law and any processing that is permitted or required on another lawful basis.

Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.

6. Marketing and Promotional Communications

Where permitted by applicable law and where the necessary consent or other lawful basis exists, TerraBloom Seeds may use contact information to communicate information about:

  • Products
  • Seed varieties
  • Agricultural information
  • Product updates
  • Events
  • Dealer-related information
  • Farmer-related programmes
  • Offers and promotions
  • Company activities
  • Other relevant business communications

Communications may be made through permitted channels such as:

  • Phone calls
  • WhatsApp
  • SMS
  • Email
  • Other electronic communication channels

You may request that we stop sending promotional communications.

Stopping promotional communications will not necessarily prevent us from sending important service-related, enquiry-related, transactional or legally required communications.

7. WhatsApp and Third-Party Communication Platforms

Our website may provide WhatsApp buttons, telephone links or links to other third-party communication platforms.

When you choose to communicate with us through such platforms, your information may also be processed by the relevant third-party service provider.

Such platforms operate under their own terms and privacy policies.

TerraBloom Seeds does not control the privacy practices, security systems or data-processing practices of third-party platforms.

Users should review the relevant third-party privacy policy before providing personal information through such platforms.

8. Cookies

Our website may use cookies and similar technologies to:

  • Operate essential website functions
  • Improve website performance
  • Remember certain preferences
  • Understand website usage
  • Analyse traffic
  • Improve user experience
  • Measure marketing performance, where applicable

Cookies may collect information such as browser type, device information, pages visited, session information and website interaction data.

You may control or disable cookies through your browser settings.

Disabling certain cookies may affect some functionality of the website.

Where applicable, non-essential cookies and similar technologies will be used in accordance with applicable legal requirements.

9. Website Analytics

We may use analytics and measurement technologies to understand how visitors interact with our website.

This may include information such as:

  • Number of visitors
  • Pages viewed
  • Traffic sources
  • Device type
  • Browser type
  • Approximate geographic information
  • Website interactions
  • General usage patterns

Analytics information helps us improve our website, content, digital marketing and user experience.

Where third-party analytics services are used, those services may process information according to their own privacy policies and terms.

10. Embedded Content

Our website may contain content embedded from third-party websites or platforms, including:

  • YouTube videos
  • Images
  • Social media content
  • Maps
  • Other external media or services

Embedded content may behave in a similar manner to visiting the third-party website directly.

Such third-party services may collect information, use cookies or similar technologies, and monitor interaction with their content.

The privacy practices of those third parties are governed by their respective policies.

11. Product and Agricultural Information

TerraBloom Seeds may publish information relating to:

  • Seeds
  • Seed varieties
  • Crops
  • Agricultural practices
  • Cultivation information
  • Product characteristics
  • Farming information
  • Demonstrations
  • Field results
  • General agricultural guidance

Such information is provided for general informational purposes.

Agricultural performance and crop results may vary depending on factors including:

  • Soil conditions
  • Climate
  • Weather
  • Irrigation
  • Agricultural practices
  • Crop management
  • Seed handling and storage
  • Local conditions
  • Other environmental and farming factors

Users should always follow the applicable product label, packaging instructions, official recommendations and relevant agricultural requirements.

Information on this website should not be interpreted as a guarantee of crop yield or agricultural performance.

12. Compliance With Indian Seed and Agricultural Regulations

TerraBloom Seeds aims to conduct its seed-related activities in accordance with applicable Indian laws, rules, standards and regulatory requirements.

Seed-related activities may be subject to applicable provisions of the Seeds Act, 1966, Seeds Rules, 1968, applicable government notifications, seed certification requirements, quality standards and relevant Central or State Government agricultural regulations.

Nothing contained in this Privacy Policy should be interpreted as a representation that any particular product, variety, claim or activity has been approved, certified or endorsed by the Government of India, any State Government, agricultural department or other regulatory authority unless specifically stated and supported by applicable documentation.

Applicable statutory requirements, product labels, certification information and official government notifications shall prevail wherever applicable.

13. Sharing of Personal Information

TerraBloom Seeds does not sell personal information to third parties.

We may share personal information where reasonably necessary with:

  • Authorised employees and representatives
  • Authorised dealers or distributors
  • Business partners involved in responding to an enquiry
  • Website hosting providers
  • Website development and technical service providers
  • Analytics and measurement service providers
  • Communication service providers
  • Customer-support service providers
  • Professional advisers, where necessary
  • Government authorities or regulators where required by law
  • Law-enforcement authorities where legally required
  • Other service providers acting on our behalf, subject to appropriate safeguards

Personal information will be shared only to the extent reasonably necessary for the relevant purpose or as permitted or required by applicable law.

14. Data Security

TerraBloom Seeds takes reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Unauthorised disclosure
  • Misuse
  • Alteration
  • Loss
  • Destruction
  • Other reasonably foreseeable security risks

Security measures may include appropriate access controls, secure hosting, authentication, password protection, administrative controls, technical safeguards and security monitoring.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Responding to enquiries
  • Providing requested information or services
  • Customer support
  • Maintaining business records
  • Resolving disputes
  • Preventing fraud or misuse
  • Protecting our legitimate interests
  • Complying with applicable legal and regulatory obligations

When personal information is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable law and our internal retention practices.

16. Your Privacy Rights

Subject to applicable Indian law, you may have rights relating to your personal information, including rights to:

  • Request information about personal data processed about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information where applicable
  • Withdraw consent where processing is based on consent
  • Raise a privacy-related grievance
  • Exercise other rights available to you under applicable data-protection laws

Certain rights may be subject to legal limitations or reasonable verification requirements.

17. How to Submit a Privacy Request or Grievance

If you have a privacy-related question, request or grievance, you may contact TerraBloom Seeds through the official contact details provided below.

Please provide sufficient information to enable us to understand and process your request.

We will review and respond to privacy requests and grievances within the period required by applicable law.

18. Children’s Privacy

Our website is intended for general users, farmers, dealers, distributors, agricultural professionals and other visitors.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that personal information relating to a child has been provided to us inappropriately, please contact us through the official contact details available on our website.

19. Third-Party Websites

Our website may contain links to third-party websites, including:

  • Social media platforms
  • Video platforms
  • Dealer or distributor websites
  • Agricultural information resources
  • Other external websites

TerraBloom Seeds does not control the privacy practices, security practices or content of third-party websites.

Users should review the privacy policy and terms of any third-party website before providing personal information.

20. Data Processing by Service Providers

TerraBloom Seeds may use third-party service providers for website hosting, technical services, analytics, communications, security and other business functions.

These service providers may process information on our behalf for the purposes for which their services are engaged.

Where appropriate, we take reasonable steps to ensure that such service providers handle personal information in accordance with applicable contractual, security and legal requirements.

21. Data Transfers

Certain service providers used by TerraBloom Seeds may process information from locations outside the user’s state or outside India.

Where personal information is processed or transferred across jurisdictions, such processing will be carried out subject to applicable Indian law and any requirements applicable to such transfers.

22. Website Security and Fraud Prevention

We may collect and process technical information, including IP addresses, browser information, device information and access logs where reasonably necessary to:

  • Maintain website security
  • Detect suspicious activity
  • Prevent fraud
  • Prevent misuse
  • Investigate security incidents
  • Protect our website and systems
  • Maintain website functionality

Such information may be retained for an appropriate period where necessary for security, legal or operational purposes.

23. Changes to This Privacy Policy

TerraBloom Seeds may update this Privacy Policy from time to time to reflect changes in:

  • Applicable laws and regulations
  • Government requirements
  • Agricultural or regulatory requirements
  • Website functionality
  • Business practices
  • Technology
  • Security practices

Any updated Privacy Policy will be published on this page with a revised “Last Updated” date.

Visitors are encouraged to review this Privacy Policy periodically.

24. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any matter arising in connection with this Privacy Policy shall be subject to the applicable jurisdiction of Indian courts in accordance with applicable law.

25. Contact Us

If you have any questions, concerns, privacy requests or grievances regarding this Privacy Policy or the handling of your personal information, please contact us:

TerraBloom Seeds
Email: info@terrabloomseeds.com
Phone: +91 9359143306
Website: www.terrabloomseeds.com